Author Archive | childstoryfacs

A smiling Resource Management user

The Resource Management Dashboard

One of the ChildStory solutions, the Resource Management Dashboard will be live in seven FACS districts by the end of the year. The dashboard gives a local community services centre (CSC) a holistic view of the workload for their office. It is a significant time saver. It reduces all the spreadsheets, whiteboards, paper notes and […]

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ChildStory Logo

ChildStory Solutions

We’ve just selected our preferred ChildStory technologies. This takes us a step closer to supporting child protection practice with better technology. Over the past year, more than 350 frontline FACS staff have worked to design and describe the solutions that’ll make a real difference to how they work with children, young people, carers, and our […]

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FACS Caseworkers (file photo)

Patchwork Comes To Fairfield

In early August, Michael Coutts-Trotter, Secretary of the Department of Family & Community Services (FACS) announced that Patchwork will be made available across New South Wales. In response to this exciting news, 29 Caseworkers from the Fairfield Community Services Center in South Western Sydney have joined Patchwork. Patchwork, a ChildStory solution, is a smart, secure […]

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Sydney District Patchwork team meet CEO of WEAVE

Patchwork Meets Weave Youth & Community Services

Last week the Sydney District Patchwork team met with Weave CEO Shane Brown to discuss Patchwork and the importance of collaboration and communication between FACS and our community partners. Weave Youth & Community Services is a not-for-profit community organisation dedicated to helping disadvantaged young people, women, children and families reach their potential. The Weave facility in […]

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A room full of mandatory reporters

South Western Sydney Mandatory Reporters

This month, ChildStory team members attended the South Western Sydney Support Mandatory Reporters workshop. One of the ChildStory solutions is a mandatory reporter portal that will provide a simpler method of capturing and submitting the pertinent information relating to the event they are reporting. This workshop was an excellent opportunity for the ChildStory team to get […]

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NGO Workshop

Working With Our NGO Partners On Information Sharing

Child protection is a team effort and our partners in non-government organisations (NGOs) play an important role. That is why one of the goals of ChildStory technology solutions is to improve information flows and collaboration with NGOs. Sharing more information, in smarter ways, will help NGO caseworkers in the field with their work. Last week, […]

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A Patchwork Network

Patchwork NSW

After great success in the Central Coast, Murrumbidgee, Far West and Illawarra Shoalhaven, Patchwork is now being expanded across NSW. Patchwork empowers us to do better work for children and young people, by increasing collaboration across agencies. It’s a simple online tool that allows frontline practitioners to see, quickly and easily, who else is providing […]

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Large Version of ChildStory Logo

Thank You

Today marks a huge milestone in the Department of Family & Community Services’ effort to put children and young people at the heart of new technology solutions. Our market Request For Tender closed today. We would really like to thank everyone who submitted responses for your effort and commitment to our vision.

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Large Version of ChildStory Logo

ChildStory Tender Update 24 July 2015

The ChildStory program has always been determined to keep children and young people at the heart of innovative technology solutions. After our Request for Tender closes at 10am on Monday the 10 August 2015, we are going to invite shortlisted tenderers to demonstrate their solutions and how they impact the lives of children and young […]

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