December 2017

ChildStory is live!

2018-04-03T15:38:53+00:00

ChildStory successfully went live on November 29 and has rolled out to Department of Family and Community Services (FACS) caseworkers and other staff across NSW. Despite some introductory teething issues, our child protection teams are embracing the system, which is designed in part to streamline their administrative work and [...]

ChildStory is live! 2018-04-03T15:38:53+00:00

May 2017

ChildStory implementation dates

2017-05-11T11:00:14+00:00

ChildStory is on track for implementation throughout NSW in 2017. The ChildStory IT system will be introduced to the Department of Family and Community Services (FACS) districts and state-wide services, including the Child Protection Helpline, over a five-week period in October–November 2017. E-reporting for mandatory reporters will also become [...]

ChildStory implementation dates 2017-05-11T11:00:14+00:00

October 2016

Improved Mandatory Reporter Guide

2016-10-18T15:19:46+00:00

The Mandatory Reporter Guide (MRG) just got a whole lot easier to use. The MRG supports mandatory reporters in NSW if they have concerns about possible abuse or neglect of a child or young person. On 18 October, the MRG tool (Edition 7) was released and moved from the Keep [...]

Improved Mandatory Reporter Guide 2016-10-18T15:19:46+00:00

September 2016

10 amazing things you didn’t know about ChildStory

2016-09-13T12:07:27+00:00

As we get closer to the release of ChildStory, we are excited to share with you some of its amazing features and benefits.  We're sure you'll agree that some aspects of your job are about to get a whole lot easier!  It's a simpler system that understands and remembers [...]

10 amazing things you didn’t know about ChildStory 2016-09-13T12:07:27+00:00

August 2016

Release One to be delivered March 2017

2016-08-26T15:09:44+00:00

It’s full steam ahead for ChildStory with the program in the midst of its build phase. We’re now into the third of nine build iterations which will see us build components of the ChildStory platform and rapidly test what we’ve built to make sure we deliver a platform that [...]

Release One to be delivered March 2017 2016-08-26T15:09:44+00:00

June 2016

ChildStory moves into deployment

2016-08-26T15:42:43+00:00

ChildStory has celebrated an important milestone with the commencement of the program’s deployment phase. This move takes us one step closer to having ChildStory in the hands of caseworkers, service providers and most importantly children and their families and carers. The journey that has brought us to this point [...]

ChildStory moves into deployment 2016-08-26T15:42:43+00:00

February 2016

Search that works

2018-04-02T10:08:00+00:00

Ask anyone for the most challenging part of our current child protection technology and it won't be long before you hear the word search.  'Difficult to use', 'unintuitive' or 'unreliable and incomplete' are just some of the words that you might hear describing the current experience.  Yet building a search [...]

Search that works 2018-04-02T10:08:00+00:00

December 2015

Week 1

2015-12-11T11:31:49+00:00

This is our first week where the technology providers chosen by our frontline staff are in the building, working alongside our ChildStory team. We have been working with you to design technology that improves the lives of children and young people for over a year, and that work has got [...]

Week 1 2015-12-11T11:31:49+00:00

November 2015

The Resource Management Dashboard

2015-11-26T13:31:45+00:00

One of the ChildStory solutions, the Resource Management Dashboard will be live in seven FACS districts by the end of the year. The dashboard gives a local community services centre (CSC) a holistic view of the workload for their office. It is a significant time saver. It reduces all [...]

The Resource Management Dashboard 2015-11-26T13:31:45+00:00