As part of our design research work, the ChildStory team are undertaking diary studies with child protection workers. Diary studies are a design research method used to inspire the design process. They aim to elicit inspirational responses from child protection workers about their lives, thoughts and values through creative [...]
The Department of Family and Community Services (FACS) will be going through a large tender process in 2015 to select the relevant technologies to support the ChildStory Program objectives. As part of an extensive research period, the team have engaged the IT market early to gain a clear understanding [...]
The Safe Home for Life reforms are about putting children and young people at the heart of everything we do and our new IT systems have an important role to play. Our IT systems need to do more than create reports; they must allow FACS, families and our partners [...]
[youtube=http://youtu.be/1hBULYpLw0w] After a highly successful briefing, three additional districts (Murrumbidgee, South West Sydney & Sydney) have now joined Central Coast as part of an extended pilot of Patchwork. The video above highlights some of success stories and benefits we have started to see from this exciting work.
http://youtu.be/6Y8XtRA6UU4 Over two days in October 2014, we held an event to get our frontline staff, partners, stakeholders and technologists to come up with the big ideas that will shape the frontline IT systems replacement. You can read more about the individual ideas and what they are on this [...]
Key messages and principles taken from the event: We design experiences, not programs or services. What matters is the way technology helps kids, their families and care workers to have the best possible experience of the care system.