Training for FACS staff

Training for FACS staff

FACS staff will be trained from September to November 2017. There are several courses being offered for different roles.

Course

Duration (days)

Casework essentials

3

Manager essentials  (additional to Casework essentials – also available to those likely to act in a management position)

0.5

Administration essentials (can also attend Casework essentials course if required)

1

Helpline essentials

1

Helpline refresher (additional to Helpline essentials)

0.5

Helpline manager essentials  (additional to Helpline essentials – also available to those likely to act in a management position)

0.5

JIRT essentials (additional to Casework essentials)

0.5

JIRT manager essentials (additional to Casework essentials & JIRT essentials)

0.5

Regional Adoption Caseworkers (RACs) (additional to Casework essentials)

0.5

Adoptions

0.5

Legal

0.5

Where and when will training take place?

Training will take place as close to your office as possible. For metropolitan areas training will be in your CSC or a venue close by. For regional areas, training will be in your CSC or a venue close by or in a neighbouring town.Where and when will training take place?

Training will start at 9:00am and finish at 4:30pm for full-day courses. Half-day courses will mostly start at 9:00am and finish at 12:30pm, although there will also be some afternoon courses.

Exact dates and locations will be communicated to you by your local coordinator (see details below). If you will miss training in your local area, your local coordinator will help you to register for training in another area.

What training will there be after go-live?

New starters will be trained in how to use ChildStory as part of their caseworker training. Those who have been away on extended leave will be able to access training when they return.

ChildStory will provide refresher training after go-live in your office. There will also be optional online training sessions you can attend.

More information

In the first instance contact your local coordinator for more information. If they can’t help you contact ChildStorytraining@facs.nsw.gov.au

District/area Local coordinator Email
Nepean Blue Mountains Angela O’Donnell Angela.O’donnell2@facs.nsw.gov.au
Western Sydney Maryanne Vitale Maryanne.Vitale2@facs.nsw.gov.au
Mid North Coast Robyn Laarhoven Robyn.Laarhoven@facs.nsw.gov.au
North Coast Kristy Windle Kristy.Windle@facs.nsw.gov.au
Murrumbidgee, Far West, Western NSW Erin Reid
Karen Peters
Erin.Reid@facs.nsw.gov.au
Karen.Peters@facs.nsw.gov.au
Southern NSW Judith Pender Judith.Pender@facs.nsw.gov.au
Central Coast Karen Lowe Karen.Lowe@facs.nsw.gov.au
Hunter Rian Hodges Rian.Hodges@facs.nsw.gov.au
New England Nicole Stace
Caroline Beare
Nicole.Stace@facs.nsw.gov.au
Caroline.Beare@facs.nsw.gov.au
South Western Sydney Rupert Tandingan
Ange Taylor
Veronica O’Connell
DirectorCommunityServicesSWS@facs.nsw.gov.au
Sydney, South Eastern Sydney, Northern Sydney Erin Brown Erin.Brown@facs.nsw.gov.au
Illawarra & Shoalhaven Julia Crompton
Helen Cranston
Michelle Gentles
Julia.Crompton@facs.nsw.gov.au
Helen.Cranston@facs.nsw.gov.au
Michelle.Gentles@facs.nsw.gov.au