Training for FACS staff
FACS staff received training between September and November 2017. There were several courses offered for different roles.
| Course |
Duration (days) |
| Casework essentials |
3 |
| Manager essentials (additional to Casework essentials – also available to those likely to act in a management position) |
0.5 |
| Administration essentials (can also attend Casework essentials course if required) |
1 |
| Helpline essentials |
1 |
| Helpline refresher (additional to Helpline essentials) |
0.5 |
| Helpline manager essentials (additional to Helpline essentials – also available to those likely to act in a management position) |
0.5 |
| JIRT essentials (additional to Casework essentials) |
0.5 |
| JIRT manager essentials (additional to Casework essentials & JIRT essentials) |
0.5 |
| Regional Adoption Caseworkers (RACs) (additional to Casework essentials) |
0.5 |
| Adoptions |
0.5 |
| Legal |
0.5 |
What training will there be after go-live?
New starters will be trained in how to use ChildStory as part of their caseworker training. Those who have been away on extended leave will be able to access training when they return.
ChildStory will provide refresher training after go-live in your office. There will also be optional online training sessions you can attend.
More information
In the first instance contact your local coordinator for more information. If they can’t help you contact ChildStorytraining@facs.nsw.gov.au
| District/area | Local coordinator | |
| Nepean Blue Mountains | Angela O’Donnell | Angela.O’donnell2@facs.nsw.gov.au |
| Western Sydney | Maryanne Vitale | Maryanne.Vitale2@facs.nsw.gov.au |
| Mid North Coast | Robyn Laarhoven | Robyn.Laarhoven@facs.nsw.gov.au |
| North Coast | Kristy Windle | Kristy.Windle@facs.nsw.gov.au |
| Murrumbidgee, Far West, Western NSW | Erin Reid Karen Peters |
Erin.Reid@facs.nsw.gov.au Karen.Peters@facs.nsw.gov.au |
| Southern NSW | Judith Pender | Judith.Pender@facs.nsw.gov.au |
| Central Coast | Karen Lowe | Karen.Lowe@facs.nsw.gov.au |
| Hunter | Rian Hodges | Rian.Hodges@facs.nsw.gov.au |
| New England | Nicole Stace Caroline Beare |
Nicole.Stace@facs.nsw.gov.au Caroline.Beare@facs.nsw.gov.au |
| South Western Sydney | Rupert Tandingan Ange Taylor Veronica O’Connell |
DirectorCommunityServicesSWS@facs.nsw.gov.au |
| Sydney, South Eastern Sydney, Northern Sydney | Erin Brown | Erin.Brown@facs.nsw.gov.au |
| Illawarra & Shoalhaven | Julia Crompton Helen Cranston Michelle Gentles |
Julia.Crompton@facs.nsw.gov.au Helen.Cranston@facs.nsw.gov.au Michelle.Gentles@facs.nsw.gov.au |