ChildStory will make it easier for FACS and our health partners (NSW Health, GPs, hospital emergency departments, nurses, other medical practitioners) to share information.
Through the Reporter Community, mandatory reporters can access the updated Mandatory Reporter Guide and from October–November 2017 will be able to e-report concerns about children and young people at risk of significant harm, view the progress of previous reports, and access supporting resources.
From May 2018, designated health staff will be able to see if a child or one of their siblings is known to FACS or is in out-of-home care, allowing greater consideration to risk and safety concerns.
Many paper-based and email interactions will be replaced by the Partner Community in May 2018, allowing:
- access to, and updating and sharing of, health pathway plans
- sharing of interagency case plans for a child or young person
- requesting and processing exchange of information through Chapter 16A
- High Risk Birth Alerts to be sent to hospitals when a high risk child protection concern exists about an unborn child.