Targeted & OOHC services

Targeted & OOHC services

From May 2018, targeted and out-of-home care (OOHC) services will be able to update contract information, payments, key contacts and user roles, and will also be able to use the Partner Community for other purposes.

View presentation slides about the Partner Community (pdf 1.2MB).

Targeted services

Targeted services include Brighter Futures, Youth Hope, Intensive Family Preservation and Intensive Family Based Services. They will also be able to:

  • view real-time client information
  • request updates to child and parent information
  • receive referral requests and accept or decline them
  • provide regular updates about the referral
  • close referrals.

For Brighter Futures, the Partner Community will also replace DoCS Connect.

Out-of-home care services

The Referral Management System and the Minimum Data Set will be replaced by the Partner Community for out-of-home care services. They will also be able to:

  • view real-time client information
  • request updates to child and parent information
  • receive and action placement requests
  • change a placement
  • request a transfer or closure of a placement
  • provide updated case plans (including sub-plans such as health and education plans).

NGOs will continue to use their own casework management system; ChildStory will not provide a casework management system for them.