Early intervention programs support children’s age-appropriate development before they become involved with the child protection system. Family and Community Services (FACS) provides and funds support services for children, young people and their families. There are two main early intervention programs.
Brighter Futures services are provided to families with children under nine years of age who are experiencing a range of vulnerabilities including domestic violence, parental drug and alcohol misuse and/or mental health issues, as well as child behaviour management problems.
Early Intervention & Placement Prevention program (EIPP) provides appropriately targeted child, youth and family support services to reduce the likelihood of children and young people entering or remaining in the child protection and out-of-home care systems.
Children can feel scared, sad, hopeful and confused at this time. Learn about some common child experiences on the right.
- Confused by all the different services working with them
- Frustrated by having to repeat their story to many different people
- Lack of knowledge about available services and how to get help
- Fear that contacting services will prompt child protection involvement
WORKERS (FACS & NGO)
- Frustration with the child protection system when reports are not allocated
- Limited access to information about the child to support effective casework
- Lack of updates on decisions about families e.g. closing cases
- Insufficient detail provided by reporters regarding concerns
- Often no information about which services have worked with the family in the past
Things that will help
- Agencies have a better understanding of who is working with the child and their family
- Stories don't need to be repeated as agencies improve their information sharing
- Services are better matched to the child's needs
- Agencies work collaboratively to improve outcomes
- Guidance provided to mandatory reporters throughout the reporting process
- Updates on status and outcomes of reports provided through the Reporter website
- FACS will be able to view services provided to families by service providers
- The Reporter website will help reduce Helpline calls giving the Helpline more time to investigate risk of significant harm (ROSH) reports
Supporting ChildStory tools
Click on the images below to learn about the ChildStory tools that can support children, workers and families during early intervention.