ChildStory tools 2018-06-09T15:00:17+00:00

ChildStory tools

ChildStory tools are designed to support children, carers, families and workers in the child protection system.

Our IT system will have easy-to-use, engaging and powerful tools for every stage of a child’s journey. Children and young people will have easier access to their FACS caseworker (if they have one) and more information about themselves and what will happen next. Carers and families will be able to collaborate with their FACS caseworker and have access to more information that will help them provide better care. And our partners will have real-time information to help them make informed decisions.

Click the images below to learn more about the ChildStory tools.

Reporter Portal : Getting kids the right help

The Child Protection Helpline currently

Caseload management has until recently…

Triage and Allocation: Pairing Kids with the right caseworker

Intake is when the Child Protection Helpline…

Assessment

The triage process is localised and involves…

Field Assessment Tools: Putting everything at your finger tips

For caseworkers to do their jobs more effectively…

The current referral processes can be very time…

Single View: Key information

Intake is when the Child Protection Helpline…

Assessment

The single view will provide a snapshot…

Interactive Case Plan: Giving everyone a voice

Once children become involved in the child…

Interactive Knowledge Capture: Giving kids a voice

The interactive knowledge capture tool enables…

Family Portal: Keeping families connected

The Caring Community website enables carers…

Life Plan: Helping kids know where to go next

Young people are often anxious when leaving care…

Contact Management: Coordinating contact

Contact between families and children in…

Patchwork: Know who's involved

Patchwork is a smart, secure app for…