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So far childstoryfacs has created 50 blog entries.

Search that works


Ask anyone for the most challenging part of our current child protection technology and it won't be long before you hear the word search.  'Difficult to use', 'unintuitive' or 'unreliable and incomplete' are just some of the words that you might hear describing the current experience.  Yet building a search [...]

Search that works2018-04-02T10:08:00+00:00

Week 1


This is our first week where the technology providers chosen by our frontline staff are in the building, working alongside our ChildStory team. We have been working with you to design technology that improves the lives of children and young people for over a year, and that work has got [...]

Week 12015-12-11T11:31:49+00:00

The Resource Management Dashboard


One of the ChildStory solutions, the Resource Management Dashboard will be live in seven FACS districts by the end of the year. The dashboard gives a local community services centre (CSC) a holistic view of the workload for their office. It is a significant time saver. It reduces all [...]

The Resource Management Dashboard2015-11-26T13:31:45+00:00

ChildStory Solutions


We've just selected our preferred ChildStory technologies. This takes us a step closer to supporting child protection practice with better technology. Over the past year, more than 350 frontline FACS staff have worked to design and describe the solutions that'll make a real difference to how they work with [...]

ChildStory Solutions2015-11-20T09:10:25+00:00

Patchwork Comes To Fairfield


In early August, Michael Coutts-Trotter, Secretary of the Department of Family & Community Services (FACS) announced that Patchwork will be made available across New South Wales. In response to this exciting news, 29 Caseworkers from the Fairfield Community Services Center in South Western Sydney have joined Patchwork. Patchwork, a [...]

Patchwork Comes To Fairfield2015-10-14T10:27:47+00:00

Patchwork Meets Weave Youth & Community Services


Last week the Sydney District Patchwork team met with Weave CEO Shane Brown to discuss Patchwork and the importance of collaboration and communication between FACS and our community partners. Weave Youth & Community Services is a not-for-profit community organisation dedicated to helping disadvantaged young people, women, children and families reach [...]

Patchwork Meets Weave Youth & Community Services2015-10-08T08:52:33+00:00

South Western Sydney Mandatory Reporters


This month, ChildStory team members attended the South Western Sydney Support Mandatory Reporters workshop. One of the ChildStory solutions is a mandatory reporter portal that will provide a simpler method of capturing and submitting the pertinent information relating to the event they are reporting. This workshop was an excellent opportunity [...]

South Western Sydney Mandatory Reporters2015-08-26T11:10:44+00:00

Working With Our NGO Partners On Information Sharing


Child protection is a team effort and our partners in non-government organisations (NGOs) play an important role. That is why one of the goals of ChildStory technology solutions is to improve information flows and collaboration with NGOs. Sharing more information, in smarter ways, will help NGO caseworkers in the [...]

Working With Our NGO Partners On Information Sharing2015-08-19T10:35:36+00:00

Patchwork NSW


After great success in the Central Coast, Murrumbidgee, Far West and Illawarra Shoalhaven, Patchwork is now being expanded across NSW. Patchwork empowers us to do better work for children and young people, by increasing collaboration across agencies. It’s a simple online tool that allows frontline practitioners to see, quickly [...]

Patchwork NSW2015-12-04T12:45:30+00:00

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